Baji Terms of Use – What’s Important for Every Player to Know

Baji gambling platform is operated by Aurora Holdings N.V., a company registered in Curaçao and licensed for gambling. By creating an account, you agree to the terms and conditions of the site. They define who can use the service, how financial transactions take place, what is prohibited and in what cases the company can restrict access.

Who Can Play

To use the gambling platform a player must be at least 18 years old. Only players from countries where gambling is not illegal are allowed to participate. If your jurisdiction restricts access to online betting, you must refrain from using Baji. It is prohibited to circumvent territorial blockages by using VPNs, proxies and other geolocation hiding methods.

It is up to the user to ensure that gambling does not violate local laws. Violation of the requirements may lead to account blocking, cancellation of bets and refusal to pay out funds.

Registration and Account Protection

Each user can only have one account. Re-registration, creation of additional accounts and registration under someone else’s data is prohibited. If multi-accounting is detected, all profiles will be closed immediately.

Valid personal data must be provided during the registration process:

• Name;
• Date of birth;
• Phone Number;
• Residential Address;
• A valid email account.

Identity verification involves uploading a copy of your passport, confirming your residential address and providing a photo (selfies) upon request. If the data is invalid, the account will be blocked.

You are responsible for the security of your login and password. If you suspect unauthorised access, you should immediately notify the support team. Until notified, all actions with the account are considered to be performed by the owner.

How Account Management Works

An account is private, non-transferable and not for sale. You may not share access, transfer funds between accounts, or use your account for commercial purposes. Violations of the rules will result in immediate blocking without warning.

If a player does not log in to the account for 12 consecutive months, Baji is entitled to charge a monthly inactivity fee. The fee is €5 or the equivalent in another currency. The user will be notified one month prior to the start of the charge.

If you want to pause, Baji offers a self-exclusion function. To do this, you need to send a support request from your registered email and specify the desired period of time. After activating self-exclusion, access to the account will be suspended and re-registration is prohibited.

Deposit and Withdrawal

To replenish the account, it is allowed to use payment means issued in the name of the user himself. This can be a bank card, e-wallet, local provider or other method specified on the website. Replenishment from other people’s accounts, corporate cards and unauthorised sources is prohibited. Such transactions may be blocked and the account may be temporarily frozen until the information is clarified.

If the deposit is made in a currency other than the account currency, the system automatically converts it at the current internal exchange rate. The source may be the rate from oanda.com, or in some cases, data from an acquiring bank or payment gateway. Please note that third-party payment providers, such as your bank, may charge an additional fee for conversion, which is independent of Baji and is non-refundable.

Gambling platform may charge a commission for the fact of depositing. The exact amounts and conditions depend on the chosen payment method and are specified in the “Payments” section of the official website. The user is responsible for any fees charged by Baji, his bank and payment system.

It is important to remember: Baji is not a financial institution. The funds in your Gambling Account are not considered a bank deposit, are not insured and are not subject to interest charges. The Gambling platform does not participate in deposit protection schemes and is not obliged to return funds in the event of bankruptcy of any third party involved in the transaction process.

Withdrawal Conditions

Withdrawals are only allowed to the payment method used when depositing. This is done to protect against fraud and also in accordance with international anti-money laundering (AML) standards. If for technical reasons it is not possible to return to the original method, the support team will offer an alternative option, but only after additional verification.

The minimum withdrawal amount is €10 (or equivalent in another currency). Withdrawal is possible only if there are no active bonuses with unfulfilled conditions on the account and no verification procedures are in progress. All funds must be “clean”, i.e. no cancelled deposits, card refunds or suspicious transactions.

If the user has not bet an equivalent amount after making a deposit, Baji reserves the right to withhold a withdrawal fee of 8% of the amount, but not less than €4. This is as part of the internal policy to prevent money laundering and protect the payment infrastructure from abuse.

Check At Withdrawal

Before confirming a withdrawal request, the company has the right to request additional documents. These may be:

• Selfies with proof of identity;
• Bank statement with confirmation of transactions;
• Video Identification;
• Re-verify age or address.

Measures do not apply to all users, but are possible in cases of suspicious activity, large amounts and change of payment method. If you fail to provide documentation within a reasonable time, the application will be cancelled and the account may be restricted.

Withdrawal limits

If the amount of winnings exceeds the amount of deposits by 10 times or more, a special limit is included: no more than 5000 euros per month. This rule applies regardless of the account status and game history. In other cases, the maximum limit is €10,000 per month.

All withdrawal requests are processed on a first-come, first-served basis. The average processing time is from 1 to 3 working days, depending on the method and workload of the security service. In case of technical failures and checks, delays are possible, but they do not exceed the time limits specified in the rules.

Behaviour And Integrity

The player is obliged to use the service in good faith. It is forbidden to interfere with the operation of the site, use bots, manipulate bets and try to gain an advantage at the expense of other users. You may not participate in the affiliate programme if you are an employee, contractor, agent or affiliate.

Baji reserves the right to cancel bets if they are placed by mistake, at the wrong odds or in the event of a system failure. In case of technical or human error, the company has the right to cancel all related bets and recalculate the result. Excessively credited funds can also be refunded by the system without the player’s prior consent.

Violations And Consequences

If the rules are violated, Baji has the right to block the account, cancel all active bets and withhold the funds in the account. This may happen without prior notice if the user’s actions undermine the integrity of the service or violate laws.

Serious offences (fraud, use of other people’s data, hacking of accounts) may be referred to law enforcement authorities. All losses incurred by the gambling platform as a result of the user’s actions are subject to compensation.

Intellectual Property Rights

All rights to logos, software, interfaces and content belong to the company. You may not copy, distribute or use the Baji brand for any purpose without written permission. Creating an account does not grant you a licence to use the gambling platform commercially.

Complaints and Feedback

If you have a problem, contact support via the website using your registered email. Baji responds to enquiries within 28 days. In case the issue is not resolved, the user can contact the licensing authority Gaming Service Provider N.V.